• Mahendrawan Nugraha Aji Pratama Educational Management, Faculty of Social Sciences and Humanities, Mahidol University, Thailand
  • Poschanan Niramitchainont Educational Management, Faculty of Social Sciences and Humanities, Mahidol University, Thailand


Background: In a company or institution the most important asset is human resources. One of the functions of human resource management is training and development. The problem of family planning field worker in East Java Province that often faced is during the implementation of training activities, trainees showed high enthusiasm. However, based on data from BKKBN of East Java Province through Radalgram (program control meeting) in August 2018 explained that their performance achievements were still 73,41% of target more than 90%. This research was conducted at East Java Province to get an overview of the factors that affect the work performance of family planning field workers.

Methods: The research design was a quantitative method used surveys. Measurement tool of this research is a questionnaire. The data were analyzed using descriptive statistics, Pearson's Correlation, Stepwise Multiple Regression analysis.

Results: Overall of the level of importance of factors affecting work performance of family planning of BKKBN in East Java Province, Indonesia were at high levels. The finding also revealed that there was a positive correlation between personal factor, training factors, organizational factors, and work performance. Teaching techniques had the highest influence on work performance, it could predict 38.6% of work performance. The second factor that effects work performance was self-directed learning which is could increase the prediction rate by 7.5 %. Furthermore, the third factor that affects performance is
organizational support, then the fourth and fifth factors are curriculum and training facilities that could increase the predictive rate of 3.7%, 1.8% and 1.0% respectively.

Conclusions: Based on the result of this research, the highest influence factors to the work performance of family planning field workers of BKKBN in East Java Province, Indonesia are teaching techniques. The second highest factor is self-directed learning, then the third factor is organizational support. Other factors that affect performance in fourth and fifth are curriculum and training facilities. The researcher suggest that BKKBN pay more attention to facilitators so they can add competency in teaching, support family planning field workers by providing online learning programs and library. Moreover, BKKBN is expected to be able to make policies that provide fair assesment and appreciation for family planning field workers who have good performance. In addition, BKKBN should design a curriculum that is up to date and in accordance with the content of the training program, revitalizing training facilities in education and training center, so that family planning field workers are more comfortable to learn both independently and in groups. BKKBN expects that every family planning field workers to always learn independently and improve their competence in order to create innovative activities in carrying out work tasks in the area.

Keywords: Family planning field workers, self-directed learning, training, perceived organizational support, work performance


Download data is not yet available.


Hariandja, Marihot Tua Efendi. Manajemen Sumber Daya Manusia (Human Resource Management). Jakarta : PT Grasindo. 2007.

Behn, R.D. Why Measure Performance? Different Purposes Require Different Measures. Public Administration Review, 2003;63:586-606.

Spencer, L.M. Jr. & Spencer, S.M. Competence at Work: Models for Superior Performance. New York: John Wiley & Sons, Inc. 1993.

Kirkpatrick, D.L., & Kirkpatrick, J.D. Evaluating Training Programs : The Four Levels (3rd ed.). California: Berrett-Koehler Publishers. 2009.

Sari, F. F. K., & Bodroastuti, T. Pengaruh Faktor Personal, Faktor Organisasional dan Faktor Non Organisasi Terhadap Komitmen Organisasional (Studi Pada Pegawai Bagian Produksi PT. Kubota Indonesia) (The Influence of Personal Factors, Organizational Factors and Non-Organizational Factors on Organizational Commitments (Study of Production Staff at PT. Kubota Indonesia)). Jurnal Kajian Akuntansi dan Bisnis, 2012;1(1).

BKKBN. Peraturan Kepala Badan Kependudukan dan Keluarga Berencana Nasional Nomor 92/PER/B5/2011 tentang Organisasi dan Tata Kerja Balai Pendidikan dan Pelatihan Kependudukan dan Keluarga Berencana (Regulation of the Head of the National Population and Family Planning Agency Number 92 / PER / B5 / 2011 concerning the Organization and Work Procedure of the Population and Family Planning Education and Training Center). Jakarta : BKKBN. 2011.

Muchtar, E., & Indrawati, W. Pelaksanaan Fungsi Petugas Lapangan Keluarga Berencana (PLKB) dalam Meningkatkan Jumlah Peserta KB di Kelurahan Langgini Kecamatan Bangkinang Kabupaten Kampar Tahun 2011-2012 (Implementation of Family Planning Field Officer (PLKB) Function in Increasing the Number of KB Participants in Langgini Village, Bangkinang Sub-District, Kampar District in 2011-2012). Jurnal Online Mahasiswa Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau, 2014;1(1).

Kurniawan, K. U., Pratomo, H., & Bachtiar, A. Kinerja Penyuluhan Keluarga Berencana di Indonesia: Pedoman Pengujian Efektivitas (Family Planning Outreach Performance in Indonesia: Effectiveness Testing Guidelines). Jurnal Kesehatan Masyarakat Nasional, 2010;5(1).

Hakim, A. Contribution of competence teacher (pedagogical, personality, professional competence and social) on the performance of learning. The International Journal of Engineering and Science, 2015; 4(2), 1-12.

Kirkman, S., Coughin., and Kromrey, J. Correlates of Satisfaction and Success in Self-Directed Learning:Relationship with School Experience, Course Format, and Internet Use. International Journal of Self-Directed Learning, 2007; 4(1). 39-52

Zhong, L., Wayne, S. J., & Liden, R. C. Job engagement, perceived organizational support, high"performance human resource practices, and cultural value orientations: A cross"level investigation. Journal of Organizational Behavior, 2016; 37(6), 823-844.

Kelly, D. M., London, D. A., Siperstein, A., Fung, J. J., & Walsh, M. R. A structured educational curriculum including online training positively impacts American Board of Surgery In-Training Examination scores. Journal of surgical education, 2015; 72(5), 811-817.

Putri, I. A. J., & SE, M. A. Analisis Pengaruh Pendidikan dan Pelatihan Terhadap Kinerja Dosen Politeknik Pelayaran Surabaya dengan Motivasi Kerja Sebagai Variabel Intervening (Analysis of the Effect of Education and Training on the Performance of Surabaya Shipping Polytechnic Lecturers with Work Motivation as Intervening Variables). JADE17: Jurnal Doktor Ekonomi, 2016; 1(1).






How to Cite

FACTORS AFFECTING WORK PERFORMANCE OF FAMILY PLANNING FIELD WORKERS OF NATIONAL AGENCY OF POPULATION AND FAMILY PLANNING (BKKBN) IN EAST JAVA PROVINCE, INDONESIA. (2019). Proceedings of the International Conference on Applied Science and Health, 4, 27-37. https://publications.inschool.id/index.php/icash/article/view/615