ANALYSIS OF FACTORS AFFECTING THE PERFORMANCE OF NURSE IN MUFID ACEH GENERAL HOSPITAL
Keywords:
Nurse, performance, internal factors, hospital, analysis, external factorsAbstract
Background: To improve the human resources of the hospital, one of nurses to ensure the hospital service is well organized, the hospital management must have good strategy management.This research was conducted at Mufid Aceh General Hospital to get an overview of the factors that affect the performance of nurses at Mufid Aceh General Hospital.
Methods: It was a qualitative research focused on employment documents, income documents, monthly staff satisfaction, monthly performance results nursing, patient satisfaction in Mufid Aceh General Hospital.
Results: Internal factors that affect the low performance of nurses at Mufid Aceh General Hospital are satisfaction, work-related stress factors, short working period and low work motivation. While External factors that affect the low performance of nurses is work load factor.
Conclusions: Based on the result of this research, it is suggested to Mufid Aceh General Hospital to planning of nurse requirement well, to make policy about income, to make job description and authority in accordance with competence of nurse staff and creating a retention program.
Downloads
References
Timotius, H, K, 2016, Kepemimpinan dan Pengikutan, Teori dan Perkembangannya, Yogyakarta, Andi Offset
Yunus, E, 2016, Manajemen Strategis, Yogyakarta, Andi Offset
Undang – Undang No. 36 Tahun 2009 Tentang Tenga Kesehatan, https://depkes.go.id, di unduh tanggal 19 Februari 2018
Ivancevich, J, M, R. Konopaske, M, T, Matterson, 2006, Perilaku dan Manajemen Organisasi, Erlangga
Kurniati. A, F, Efendi, 2012, Kajian SDM Kesehatan di Indonesia, Jakarta, Salemba Medika
Hariandja,M, T, E, Drs, M.Si, 2002 Manajemen Sumber Daya Manusia, Jakarta, PT. Gramedia Widiasarana Indonesia
Rahim, Marlisa Abdul, & Daud, et al, 2013, Rewards and Motivation Among Administrator of Universiti Sultan Zainal Abidin ( UNISZA ): an empirical study, International Journal of Business and Society, vol. 14, hh. 265 – 286, https://remote- lib.ui.ac.id, diunduh pada tanggal 19 Februari 2018
Antoni, Conny. H & Baeten, Xavier, et al, 2017, Reward Management: Linking Employee Motivation and Oorganization Performance, Journal of Personel Psychology, vol.16, hh. 57 – 60, https://remote-lib.ui.ac.id, diunduh pada tanggal 19 Februari 2018
Andela, Marie & Truchot, et al, 2016, Job Stressor and Burnout in Hospital: The Mediating Role of Emotional Dissonance, International Journal of Stress Management, vol. 23, hh: 298 – 317, https://remote-lib.ui.ac.id, diunduh pada tanggal 19 Februari 2018
Argawal, Renu & Green, et al, 2016, Management Practice in Australian Healthcare: Can NSW Public Hospital Do Better ?, Journal of Health Organization and Management, vol. 30, hh: 331 – 353, https://remote-lib.ui.ac.id, diunduh pada tanggal 19 Februari 2018
Amelia R, Rodhiyah, 2015, Pengaruh Kualitas Layanan dan Kinerja Karyawan Terhadap Kepuasan Pasien: Studi Kasus pada Pasien Rawat Inap RS. Pelabuhan Jakarta, Universitas Diponegoro, https://undip.ac.id, diunduh pada tanggal 17 Februari 2018
Brahmasari Ida, A, Suprayetno, 2008, Pengaruh Motivasi Kerja, Kepemimpinan dan Budaya Organisasi Terhadap Kepuasan Kerja Karyawan Serta Dampak pada Kinerja Karyawan, vol. 10, hh: 124 – 135, https://petra.ac.id, dunduh pada tanggal 23
April 2018
Laporan kinerja SDM Mufid Aceh General Hospital, 2017
Laporan Humas Mufid Aceh General Hospital, 2017
Laporan Bagian Keuangan Mufid Aceh General Hospital, 2017
Lapau, B, Prof, Dr, 2013, Metode Penelitian Kesehatan: Metode Ilmiah Penulisan Skripsi, Tesis dan Disertasi, Jakarta,
Yayasan Pustaka Obor Indonesia
Santana Setiawan, K, 2007, Menulis Ilmiah: Metode Penelitian Kualitatif, Jakarta, Yayasan Pustaka Obor Indonesia
CHR, Jimmy L, et al, 2014, A to Z Human Capital, Jakarta, Gramedia Widiasarana Indonesia
Budihardjo, M, Ir, 2015, Panduan Praktis Penilaian Kinerja Karyawan, Jakarta, Raih Asa Sukses
Perencanaan Strategis Mufid Aceh General Hospital 2014 – 2019, 2014
Goble, G, F, 1987, Psikologi Humanistik Abraham Maslow, Yogyakarta, Kasinius
Undang – Undang Nomor 44 Tahun 2009 Tentang Rumah Sakit
Undang – Undang Nomor 17 Tahun 2013 tentang Izin dan Penyelenggaraan Praktik Perawat
Downloads
Published
Issue
Section
License
Copyright (c) 2022 Each author(s) agree to transfer all copyrights and assign YAYASAN ALIANSI CENDEKIAWAN INDONESIA THAILAND, the Publisher of Proceedings of the International Conference on Applied Science and Health, for the full term of exclusive copyright and any extensions or renewals of that terms thereof throughout the world, including but not limited to publish, disseminate, transmit, store, translate, distribute, sell, republish and use the Contribution and material contained therein in print and electronic form of the journal and in other derivative works, in all languages and any form of media of expression available now or in the future and to license or permit others to do so.
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Proceedings of the International Conference on Applied Science and Health is an open access following Creative Commons License Deed – Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0). Users are allowed to copy and redistribute the material in any medium or format as well as remix, transform, and build upon the material with one condition--appropriate credit is given to the journal.
