Lessons on effective communication from Taiwan Government to combat COVID-19


  • Eva Berthy Tallutondok 1) Faculty of Nursing, Universitas Pelita Harapan, Banten 15811, Indonesia. 2) School of Nursing, College of Nursing, National Taipei University of Nursing and Health Science, Taiwan
  • Chia-Jung Hsieh School of Nursing, College of Nursing, National Taipei University of Nursing and Health Science, Taiwan




Effective communication, Government strategy, COVID-19 prevention, Policy and politics to control COVID-19, Taiwan


This perspectives explain the extraordinary gap in cases and deaths between Indonesia and Taiwan. The paper will answer the question: Why does Taiwan have just 7 deaths while Indonesia reported 14,348 deaths in the first week of November 2020? What strategy did Taiwan’s government employ to combat COVID-19? What lesson can be learned from Taiwan to combat Covid-19? The aim of this article is to identify lessons on effective communications strategy used by Taiwan’s government that can affect government, health professionals, and population together to combat COVID-19.


Aspinwall, N. (2020). Taiwan’s COVID-19 success story continues as neighbors fend off new outbreaks: unlike countries like Vietnam and New Zealand, Taiwan has managed to keep its five-month streak of no local COVID-19 transmissions alive. [cite on The Diplomat, September 11, 2020. https://thediplomat.com/2020/09/taiwans-covid-19-success-story-continues-as-neighbors-fend-off-new-outbreaks/]

Azanella, L.A. (2020). Tren Kasus Covid-19 Meningkat di Bulan Juni, Ini Alasannya Menurut Ahli. Editor: Rizal Setyo Nugroho. Kompas.com. 17/06/2020, 20:05 WIB. baca: https://www.kompas.com/tren/read/2020/06/17/200500665/tren-kasus-covid-19-meningkat-di-bulan-juni-ini-alasannya-menurut-ahli?page=all.

Antara. (2021). 504 tenaga kesehatan di Indonesia meninggal akibat Covid-19. 2021. Ed. Persada, S. Sabtu, 2 Januari 2021 19:25 WIB. [cite on https://nasional.tempo.co/read/1419545/504-tenaga-kesehatan-di-indonesia-meninggal-akibat-covid-19/full&view=ok}

Chen, C. C., Tseng, C. Y., Choi, W. M., Lee, Y. C., Su, T. H., Hsieh, C. Y., . . . Lin, C. Y. (2020). Taiwan Government-Guided Strategies Contributed to Combating and Controlling COVID-19 Pandemic. Front Public Health, 8, 547423. doi: 10.3389/fpubh.2020.547423

Everington, K. (2020). White house has more coronavirus case than Taiwan, New Zealand, and Vietnam. Taiwan News. 2020/10/05.12:01. [cite on https://www.taiwannews.com.tw/en/news/4023311}

Gardner, L. (2020). Update January 31: modeling the spreading risk of 2019-nCoV. Public Health. Johns Hopkins. https://systems.jhu.edu/research/public-health/ncov-model-2/

Jankowski, NW. (2006). Creating community with media: history, theories, and scientific investigation. In: the handbook of new media: updated student edition. Chapter 2.

Kamil. I. (2020). UPDATE 5 November: ada 54,306 kasus active COVID-19 di Indonesia. Kompas.com – 05/11/2020, 16:06 WIB. Ed: Krisiandi. https://nasional.kompas.com/read/2020/11/05/16062461/update-5-november-ada-54306-kasus-aktif-covid-19-di-indonesia

Ministry of Health and Welfare. Communicable Disease Control Act. Amended date: 20-06-19. https://law.moj.gov.tw/ENG/LawClass/LawAll.aspx?pcode=L0050001

Quito, A. (2020). Taiwan is using humor to quash coronavirus fake news _ Quartz.pdf>.

Pfeiffer, S. (2021) shared an unpublished interveiw with Dr. Huang Pai-Tsan. Cite: on January 31st, 2021.

Su, S. F., & Han, Y. Y. (2020). How Taiwan, a non-WHO member, takes actions in response to COVID-19. J Glob Health, 10(1), 010380. doi: 10.7189/jogh.10.010380

Taiwan Center for Disease Control. (2021). CECC confirms 7 more imported COVID-19 cases; cases arrive in Taiwan from the Philippines, Indonesia, the US, Russia, and South Africa. Jan 16, 2021. https://www.cdc.gov.tw/En/Bulletin/Detail/zAC7iO3hJEjcsW0buYzt2g?typeid=158

Taiwan Today, 2021/01/09. Taiwan’s coronavirus response features in BJM Opinion. https://taiwantoday.tw/news.php?unit=10&post=181842

Wang, C. J., Ng, C. Y., & Brook, R. H. (2020). Response to COVID-19 in Taiwan: Big Data Analytics, New Technology, and Proactive Testing. JAMA, 323(14), 1341-1342. doi: 10.1001/jama.2020.3151

WHO. (2020). Coronavirus disease 2019 (COVID-19) Situation Report – 52. WHO Director-General’s opening remarks at the mission briefing on COVID-19-12 March 2020.

Yeh, M. J., & Cheng, Y. (2020). Policies Tackling the COVID-19 Pandemic: A Sociopolitical Perspective from Taiwan. Health Secur, 18(6), 427-434. doi: 10.1089/hs.2020.0095



How to Cite

Tallutondok, E. B. ., & Hsieh, C.-J. . (2022). Lessons on effective communication from Taiwan Government to combat COVID-19. GHMJ (Global Health Management Journal), 5(2), 99–103. https://doi.org/10.35898/ghmj-52933